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Business Profile

Dating Services

LUMA Luxury Matchmaking

Reviews

This profile includes reviews for LUMA Luxury Matchmaking's headquarters and its corporate-owned locations. To view all corporate locations, see

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LUMA Luxury Matchmaking has 3 locations, listed below.

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    Customer Review Ratings

    4.62/5 stars

    Average of 153 Customer Reviews

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    Review Details

    • Review fromScott P

      Date: 07/11/2025

      5 stars
      I have been working with LUMA for the past few months, and all their matchmakers are professional, personable, fun and very well-versed in their craft. I just had a first date match with a client that Gina M. identified for me; Gina took the extra time, looking beyond the simple overlap of qualities, preferences and interests, to see the potential chemistry that could be ... if given the chance. Gina matched us up, and all the elements that Gina sensed, and are within Gina's control, shined bright. Now its up to us ... thanks Gina!
    • Review fromLuke P

      Date: 07/09/2025

      1 star

      Luke P

      Date: 07/09/2025

      I signed up with LUMA because I was promised curated dates, but it was nothing like that. At the beginning they show portions of their database in my area, but I think they were models or employees for the company.
      I paid a huge amount of money for this service which did not meet my expectations.
      I went with an open mind and accepted all the matches I was matched with; however, one can tell that most of the women were not on the same page and looking for the same thing. One date informed me; she was just in a database and got called for dates with no detailed info of the suitor.
      A couple of the matches that I was sent were out of my area and would not be viable for a true connection.
      I don't feel I was matched properly with some of my matches, or much care was given to match properly as long they provided you with a date.

      LUMA Luxury Matchmaking

      Date: 07/10/2025

      Thank you for your feedback. Were sorry to hear that parts of your experience havent fully met your expectations, and we appreciate the opportunity to provide some clarity.Youve actually received nearly double the number of introductions outlined in your agreement, and many of those matches were in line with the preferences you shared. Were glad to see that you had positive experiences on several of your datesincluding going on a second date, meeting a few in person, and exchanging numbers with others. You also took part in a professional coaching session to help support your journey, which we hope added ******** youre still actively using your membership, your Matchmaker is continuing to screen and vet potential matches on your behalf. To help us better tailor things moving forward, we encourage you to stay in touch with your Matchmaker about whats most important to youincluding the types of dates and venues you enjoyso we can make thoughtful adjustments that align with your preferences.We truly want this process to be a rewarding one for you, and we're committed to supporting you every step of the way.
    • Review fromShirelle C

      Date: 07/04/2025

      5 stars
      I recently started working with LUMA Matchmaking as a well-rounded, intentional 29-year-old woman. Within my first week, I was already set up for a date. The entire process has been so smooth and professional. Gina M. has made me feel supported every step of the way with her clear communication, thoughtful questions, and genuine care for what I’m looking for in a partner.
      I’m impressed by the quality of the men they present– they appear to be successful, intentional, kind, and aligned with the values I’m seeking. After years of feeling like dating apps weren’t leading to the right kind of people, I wanted a more intentional approach, and I’m so glad I chose LUMA. They truly take the time to get to know you and ensure you’re matched with individuals who are serious about finding a meaningful connection.
      I’m excited for what’s to come and grateful to have experts like Gina advocating for my love story.
    • Review fromMatthew M

      Date: 06/19/2025

      5 stars

      Matthew M

      Date: 06/19/2025

      My matchmaker, Cecilia ******, was extremely professional, knowledgeable, and helpful in finding a great match for me. A true testament to the strength and intelligence of this organization.

      LUMA Luxury Matchmaking

      Date: 06/23/2025

      Thank you so much for your review!
    • Review fromPhil L

      Date: 06/18/2025

      5 stars

      Phil L

      Date: 06/18/2025

      LUMA has been very professional and supportive throughout the relationship with them. I believe that I have received what was promised. From initial intake with Micheal to working with my matchmaker Gina it has been perfect. If you are looking for REAL you can find it here.

      LUMA Luxury Matchmaking

      Date: 06/23/2025

      Thank you so much for your review!
    • Review fromTibor S

      Date: 06/17/2025

      5 stars

      Tibor S

      Date: 06/17/2025

      Great service and very professional team and they take time to make sure everything is correct

      LUMA Luxury Matchmaking

      Date: 06/19/2025

      Thank you so much for your review!
    • Review fromRoxanne P

      Date: 06/14/2025

      5 stars
      Cecilia of Luma Matchmaking was super amazing to work with! She set me up with a great, high quality match, and the venue was superb. I am looking forward to working with her more.
    • Review fromFelipe P

      Date: 06/12/2025

      5 stars

      Felipe P

      Date: 06/12/2025

      I’m having a good experience so far with LUMA, especially since Andrea N**** became my matchmaker. She has been incredibly professional, attentive, and supportive throughout the process. Andrea genuinely listens and takes the time to understand what I’m looking for. Highly recommend!

      LUMA Luxury Matchmaking

      Date: 06/13/2025

      Thank you so much for your review!
    • Review fromAvery E

      Date: 06/10/2025

      5 stars

      Avery E

      Date: 06/10/2025

      Wonderful experience working with Cecilia! She was always hard working to help find me suitable matches and I met many incredible dates through her help. Thank you Cecilia!

      LUMA Luxury Matchmaking

      Date: 06/12/2025

      Thank you so much for your kind words! We're thrilled to hear you had such a wonderful experience with Ceciliashes truly dedicated to finding meaningful connections. Wishing you continued success on your journey!
    • Review fromFred G

      Date: 05/30/2025

      5 stars

      Fred G

      Date: 05/30/2025

      Here's a polished and more structured rewrite of your review:
      ---
      I initially connected with LUMA over a year ago but decided not to move forward with their services at the time. However, they retained my profile information from the intake process. Recently, Cecilia from LUMA reached out, thinking I might be a good match for one of their clients.
      Cecilia was great at guiding me through the process, even as we had to reschedule a few times due to calendar conflicts. The idea of going on a blind date with minimal information about the other person was new to me, but I went in with an open mind.
      I ended up having a wonderful evening with an amazing match—we talked for four hours and closed down the restaurant. Although we didn’t quite feel the spark to meet again, it was a genuinely enjoyable experience. I’m glad I gave it a try and hopeful for better luck next time.

      LUMA Luxury Matchmaking

      Date: 06/09/2025

      Thank you for your review!

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