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Business Profile

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SportsEngine

Reviews

Customer Review Ratings

1/5 stars

Average of 11 Customer Reviews

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Review Details

  • Review fromShawn B

    Date: 11/23/2022

    1 star
    I would consider myself to be a tech savvy guy, but working within this app/program isn't easy. Also in my day to day work life, I work with customer service folks and I can tell you that the way things are handled here would not fly in my world. It's impossible to get someone on the phone. My issue could be easily resolved if I could only get to an actual support person. The reps within their "support chat" are sales reps and do NOTHING to help you other than tell you they've passed along your issue and that someone with be in touch with you. Waiting more than 48 hours for help is not a good business model.

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