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Resources for Businesses

My Home Location

Columbus, OH, USA

My BBB

BBB of Central Ohio
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Business Profile

Auto Repairs

Midas Auto Service
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Midas Auto Service's headquarters and its corporate-owned locations. To view all corporate locations, see

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Midas Auto Service has 5 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Abdiaziz A

      Date: 04/07/2025

      Let me start by saying this—there were a lot of issues. First off, the customer service was extremely snarky. Just because I had previously tried changing one brake pad myself, they acted like I was some kind of joke. The rep even told my wife never to let me touch her car again. It was cold, and we needed a quick fix. I’m not super knowledgeable about cars, but I was just trying to help. Regardless, their attitude was unnecessarily rude and condescending. I brought my wife’s car in because the brakes were really hard to press. They did a brake inspection and told me it needed new brake pads and rotors—cost me over $500. Same day, I picked up the car thinking everything was fine, but while driving, all the warning lights came on—ABS, brake, airbag—you name it. Suddenly, they claimed a bunch of other things were wrong that they somehow missed during the initial inspection. They told me I needed a new master cylinder, a booster pump assembly, and something was wrong with the car’s computer system too. I ended up spending around $400 just on towing. All of this could’ve been avoided if they had done a thorough brake inspection the first time—but they didn’t. And instead of taking responsibility, they made excuses and tried to cover themselves, like management often does—pulling things out of nowhere to justify the situation. Then they told me the total cost to fix everything would be around $6,000. The front desk guy even offered to “look for cheaper parts” for me. I talked to a few people, and most said $6K is something you’d pay for engine repairs, not brakes. Very questionable. So if you want your time wasted, get unprofessional customer service, be ripped off, and still drive away with car issues after a half-done inspection—go ahead and take your car to Midas in St. Louis Park. Otherwise, stay far away.

    • Zach B

      Date: 11/12/2024

      Don't trust midas a good shop does the work that needs to be done and is honest to the customer those are the shops that get repeat business because they are honest. That's not ridgedale Midas that are crooks shady cannot be trusted take your work for a second opinion because they're screw anybody they can they told me I need to accelerator pedals and new struts on my new car. I didn't believe them I took my car to the dealer they were both lies they were trying to screw me. And they checked my brakes and did not put it back together properly. If you go to ridgedale Midas be careful get a second opinion don't trust them they're screw you shady people shady work

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