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Business Profile

Internet Services

US Internet Corp

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for US Internet Corp's headquarters and its corporate-owned locations. To view all corporate locations, see

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US Internet Corp has 2 locations, listed below.

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    • US Internet Corp

      12450 Wayzata Blvd Ste 315 Minnetonka, MN 55305-1907

    • US Internet Corp

      12450 Wayzata Blvd Ste 121 Hopkins, MN 55305-1926

    Customer Review Ratings

    1.5

    Average of 2 Customer Reviews

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    Review Details

    • Kevin L

      Date: 08/11/2023

      Unreliable internet service impacted by weather. US Internet advertises on its website that its service, "Fiber is installed directly to your home." However, in many homes such as the all new building I reside in, which is in a highly urban area in the *******************, the "Fiber" internet service is actually delivered via air transmission dish antennas. After experiencing countless internet drop-outs and slowdowns and troubleshooting with USI tech support, the last tech support agent connected the dots with the bad weather we were experiencing and disclosed my building's connectivity is subject to interruption because of the air transmission connection and that there were no plans to physically run fiber to my building. I work from home and have invested in gigabit wired networking, wifi 6e mesh wireless and even backup ********* in order to ensure a reliable setup for working remotely. To have the Internet unexpectedly drop and remain offline when we experience rain, snow, hail, strong winds, etc. is unacceptable and highly frustrating especially when you're in the middle of a Zoom call, watching a ******* movie or streaming a sporting event. It's frankly false advertising by US Internet to sell a wireless based connection as the fastest "Fiber" internet technology. I really wanted to like US Internet because when the weather is perfect, the connectivity is truly superb. Unfortunately, frequent weather events is a fact of life living in ********* and I can't recommend US Internet unless they can be upfront and transparent about the internet services they actually provide. Because I'm in a new building that also wired each unit with hookups for ******* Xfinity and Centurylink DSL I'll be looking to switch to another provider. If you really want to go with US Internet, be sure to call their Tech Support line first to understand whether or not they are truly running Fiber to your home or if they're taking an inferior shortcut like they did in my case.

    • Mohamed I

      Date: 08/02/2023

      Never had a problem until I tried to cancel. You have 30 days to return your router, Ive gotten 4 emails all with different dates, including one saying its already been sent to collections, and another one saying if it wasnt dropped off I would be charged 3 times the cost of the router. Also mind you, Ive been told 3 different costs for the router, all sources from the same email address

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