Reviews
Customer Review Ratings
Average of 32 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromEric L
Date: 09/26/2024
5 starseRoof was very professional. They provided a detailed estimate, consulted with me to my satisfaction prior to and during the installation. They protected my house and driveway with tarps to prevent damage and cleaned up the area after the work was completed. A production manager came and reviewed the installation with me afterward to make sure I was completely satisfied. A follow-up call was also made to me from Tyler to verify I was satisfied. I would recommend eRoof to anyone needing roof work.Review fromWade W
Date: 07/23/2024
5 starsAfter dealing with a few other roofing contractors who couldn’t help or provide suggestions in repairing and waterproofing our 4 season sunroom addition I found eRoof. Tyler and Rusty knew exactly what they needed to do for a longterm solution to cover with an EPDM membrane roof system. They worked quickly, were fast and efficient and had the project completed in just a few weeks. I would gladly recommend them, and would be the first people I called if I need roofing advice and repairs again. With as much rain as we have had this summer, we are glad we found them and very satisfied with the end results.Review fromDonovan K
Date: 04/20/2024
5 starsDonovan K
Date: 04/20/2024
eRoof did the re-roofing of our house on 4/11/2024 and we are 100% satisfied. The estimate was accurate and communication was very detailed, often and appreciated. The job was done in less than a day including complete removal of the old shingles, all new valley and flashing tin and new metal vents. The crew worked steadily and efficiently, clean up was perfect. There were three small details that needed attention and those were each taken care of, again with good communication and attention to detail. In fact, they went above and beyond what was required. I highly recommend eRoof for your roofing needs.
eRoof
Date: 06/13/2024
Thank you so much for the review! We are so happy to hear you are loving your new GAF Timberline HDZ roof! Don't forget to tell your friends and neighbors in ******* about eRoof!Review fromJim C
Date: 04/16/2024
5 starsJim C
Date: 04/16/2024
eRoof was very responsive and great to work with there company. They did two flat roofs and the main house roof. We are completing happy with all three roof jobs.eRoof
Date: 04/19/2024
Thank you for your review ***! It was wonderful to work with you and *****. We hope you enjoy your beautiful new GAF Timberline HDZ shingle roof and EPDM flat roofs! Don't forget to tell your friends and neighbors in ********* about eRoof!Review fromPamela F
Date: 12/28/2023
5 starsPamela F
Date: 12/28/2023
Everyone at eRoof was helpful, responsive, and professional. The work was done as stated and if there was a delay, we were given reasonable explanations and updates.eRoof
Date: 03/28/2024
Thank you so much for the review, it's been a pleasure to work with you over the course of your project. We hope you enjoy your beautiful new GAF Timberline HDZ shingle roof and new EPDM flat roofing system, and don't forget to tell your friends and neighbors in *********** about eRoof!Review fromKurt G
Date: 12/22/2023
5 starsKurt G
Date: 12/22/2023
ERoof was great to work with! They performed quality work; Garret was great to work with. He was responsive, considerate, and knowledgeable. The work crew was excellent and did a nice job on our roof, and the clean up job was great. I do and will recommend them to everyone! Thanks for a job well done!eRoof
Date: 03/28/2024
Thank you so much for the review, it was a pleasure working with you! We hope you enjoy your beautiful new GAF Timberline HDZ roof, and don't forget to tell your friends and neighbors in Big Lake about eRoof!Review fromShelly A
Date: 11/30/2023
5 starsShelly A
Date: 11/30/2023
Great Communication ! Excellent Crew ! Everything cleaned up and back where it belonged Tyler the Guy who got it all going was so patient and helpful especially with the way my insurance company handled the whole thing ! A+ from start to finish !eRoof
Date: 12/05/2023
Thank you so much for sharing your experience, ******! It was great working with you!Review fromRenada R
Date: 11/17/2023
5 starsRenada R
Date: 11/17/2023
My experience was really good. They took care of everything and the communication was excellent and the work was prompt. I would recommend.eRoof
Date: 12/05/2023
Thank you for the recommendation! We appreciate your review!Review fromTeresa M
Date: 11/16/2023
5 starsTeresa M
Date: 11/16/2023
ERoof did a very nice job replacing my roof. I especially appreciate the speedy, thorough communication. Garrett was very helpful explaining the process of interacting with the insurance company and how claims work. The roofing crew were very prompt hard efficient workers.eRoof
Date: 12/05/2023
Thank you so much for the review, ******! It was great working with you!Review fromScott J
Date: 11/16/2023
5 starsScott J
Date: 11/16/2023
After reading so many incredible reviews we were wondering if it could all be true - could eRoof really provide such awesome service?
In our case, the answer was absolutely yes! From beginning to end the process went very smoothly, and the work itself was top notch.
Equally impressive was meeting with Tyler following the installation so that he could do his inspection on the work, and also make sure that our expectations were met. Two extremely minor issues were quickly fixed.
Add in that both Tyler and Garret are a pleasure to work with, and you have a company that we cannot recommend highly enough.eRoof
Date: 12/05/2023
Thank you so much for the wonderful review, *****! It was wonderful to work with you and ****!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.