Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Hair Weaves

Vera Lux Collection

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hair Weaves.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromOthashia H.

    Date: 10/02/2022

    1 star
    I purchased a wig unit from the owner back in August this wig quality is very is not up to standard. I email **** on 9/2 about the quality of the ******** unit. The hair continuously sheds, barely holds a curl, and when I originally opened the until it did not come styled as pictured on her website. She responded back to me on 9/4 said her unit was raw virgin hair and due to the fact its not process it takes a while to hold a curl. That is a lie I faithfully wear wig units and that is most definitely not true. I emailed her again asking for a partial refund at least trying to be understanding for her work and labor however she has not followed up with sense. Imaging paying $600 for a wig to constantly shed Everyday with every brush, matte in the nape area, and can barely holds a style. This hair quality and trash. I can respect her as a business owner if she responds back.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.