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Business Profile

Dog Breeders

Von Klaus German Shepherds

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dog Breeders.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/06/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My wife bought a dog from them and convinced her to pay cash advance ($850). Then a shipping company contacted her about a create rental for another $1500 that 95% would be returned when they get create back. She was scammed by this company and we would like to help from other people getting the same done to them.

  • Initial Complaint

    Date:06/01/2023

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid ************************* of Vonklaus German Shepherds $700.00 for a puppy. Although it was agreed in writing I wouldn't have to pay for the puppy to be delivered to me in ************* I was told after I paid for the puppy I would have to rent a carrier for the puppy at the cost of $1,500.00. I reminded *************** of our agreement that I wouldn't have to pay for anything to have the puppy delivered to me and if she not going to pay id like my $700.00 back. She didnt deliver the puppy and didnt refund the $700.00. I've asked many times for the refund but she refuses to pay

    Customer Answer

    Date: 06/01/2023

    To answer your questions.  I don't have a ******** link to them.

    I Googled the website while looking for a puppy. German shepherds for sale.

    I'm not sure but I believe the website is Vonklausgermanshepherds.com.

    I wanted to train the puppy as a support dog being a 100% disabled veteran I need one.

Von Klaus German Shepherds is NOT a BBB Accredited Business.

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