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Business Profile

Masquerade Costumes

Halloween Costumes.com
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB

Reviews

This profile includes reviews for Halloween Costumes.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Halloween Costumes.com has 2 locations, listed below.

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    Customer Review Ratings

    4.53

    Average of 468 Customer Reviews

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    Review Details

    • Luke B

      Date: 06/25/2025

      Costume arrived a full week before expected. Tho the 4x was smaller than expected customer service was excellent helping me exchange for a larger size even though the costume was labeled as non-refundable.

    • Robin D

      Date: 05/24/2025

      I ordered two different sets of Roman soldier costumes for our Church play. The first set ran to small and to short. The second set was the opposite and ran to big and to small. We couldn’t use them. I had 3 orders all together. We had to use our old costumes. So thankful we still had them. I returned all 3 orders over a month ago and still haven’t received my refund. I learned In returning the products, I had to pay $7.99 for each label. Also the company let me know they are holding 18% repackaging fees for each costume and that is not fair. All costumes were shipped in their original package but 1 and were still brand new. I’ve been in communication with them by text and keep getting the run around. It’s not fair for them to keep 18% fees like that because when they resale the costumes they will make full price again. That is like stealing. I have close to $1K in these costumes. I would like a full refund.

    • Lisa W

      Date: 01/10/2025

      Love their prices and their quality and quick delivery. Merchandise is in good and not cheap condition adorable outfits for all ages.

    • Shawn N

      Date: 12/23/2024

      HalloweenCostumes.com is a fantastic company! Over the past couple of years, I have ordered several costumes from them, and they have provided excellent customer service and quality products.
      I love that they carry all sizes and have a great selection! Their sales, coupons, and rewards make them very affordable. I have been happy with everything I have bought from them.

    • Kelley L

      Date: 12/14/2024

      Ordered Harry Potter beanie and elmo mug. Loved them! Use their site a lot. Good clearance

    • Ernestine P

      Date: 12/14/2024

      This store is incredible,I am very satisfied with the quality of my items they offer great affordable prices that make it fun and affordable to shop! Their prices are unbeatable I would recommend this store too my family and friends.. they carry gifts for all ages ..ordering is simple..offering great customer service..this store has made holiday shopping fun ...

    • Marcia J

      Date: 12/14/2024

      Great costume, well made and delivered when promised. They even followed up to make sure all was as promised.

    • Zequoia J

      Date: 12/14/2024

      The items arrived sooner than expected. The quality of items is satisfactory. I'm excited to receive my next order.

    • Todd S

      Date: 12/14/2024

      I couldn't be happier! I've been wanting this Donnie Darko costume for years, even made my own 20 years ago. The mask needs some modifications for the ears and eye holes but nothing I couldn't manage to make it better! I go the XL and am glad, it fits perfectly for me with some room but if I were any larger or taller it probably would be a tight fit. Ordering and shipping were very easy and quick, not one issue with anything!

    • Carrie C

      Date: 12/14/2024

      I absolutely adore FUN.COM!!! I myself stumbled across their website looking for a Halloween costume for my daughter and I now refer to this as the happy accident. Since my first purchase in late September’24 I have been hooked making several purchase’s thereafter. The selection’s are always changing ensuring a fresh line of products. I have had to reach out to customer service only once but It left me with a positive takeaway as the rep addressed and resolved all of my concern’s and had done so with such a friendly attitude. I would and believe me I do recommend FUN.COM to all near and far!!!!

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