Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Water Well Pumps

Dana's Wells, Inc.

Reviews

Customer Review Ratings

5/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromCarey A

    Date: 11/11/2024

    5 stars
    Discovered no water at 11:30 on a Sunday night. Looked for well contractors near me and read reviews and checked BBB. Contacted Dana's Wells at 7:05 the following morning. Dana called me back to let me know he would be at my house in about 30 minutes. When he arrived, he quickly identified and explained the immediate issue, which was the motor control relay, as well as other items I might want to address also. Our well system is 27 years old and has never had a problem until now. His suggestions were actually items that I had already considered since we will be selling our home in the near future. He quoted options and prices that I felt was reasonable compared to what I had already priced out. He got us up and running with water so we could flush toilets and shower, much to the delight of my wife, while he left to assist on another job close by and get a new tank. He said he would be back in less than two hours and he was. Job was finished in less than 90 minutes. Dana was extremely professional and knowledgeable. I can't remember ever giving review to anyone before, which is a testament to his service. I will pass on his cards and provide my recommendation to anyone I know needing like service. Great Job Dana! It was a pleasure doing business with you.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.