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Business Profile

Accountant

AW Smith LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for AW Smith LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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AW Smith LLC has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Diane H

      Date: 06/04/2025

      I hired AW Smith LLC to file my taxes in 2025 and was extremely disappointed with the service I received. They agreed to take me on as an online client and after uploading my documents on February 6th, 2025 and I received zero communications from the firm - no emails, no calls, no confirmation. After 3 follow up phone calls on my part, I was told there had been an issue with their portal and they were not notified my documents were uploaded. At that point, they said they would begin working on my return. I subsequently called 3 weeks prior to April 15th and spoke to a representative that they were working on my forms. On April 15th, I called again only to find my taxes had not been filed and they would need to submit an extension on my half. They told me they attempted to contact me via email only to find out they had the incorrect email. It took another 7 weeks to receive my return. Now, they are wanting to charge me for completing the extension form. This was a frustrating and disappointing experience. I would not recommend this firm.

    • Kara’s J

      Date: 04/01/2024

      Poorly ran, and communication and not professional. I wouldnt recommend this business.

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