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Business Profile

Wholesale Hobby Supplies

Brickstuff

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Hobby Supplies.

About

About This Business

We manufacture and distribute lighting, sound, automation, and other electronics parts and products designed for hobbyists of all types.  Our customers include LEGO builders, model railroad enthusiasts, doll house builders, scale model designers and builders, artists, and robotics fans.

Products and Services

LEGO Lighting and Sound Kits, Lighting Kits and parts for Scale Models, Lighting Kits and Parts for Model Railroads, Electronic Parts and Components for Robotics

Years in Business: 14

Business Details

BBB File Opened:
12/19/2014
Business Started:
7/18/2011
Business Started Locally:
7/18/2011
Related Businesses:
My Cool Parts
Business Management:
Robert Klingberg, President

Additional Contact Information

Principal Contacts
Robert Klingberg, President
Customer Contacts
Robert Klingberg, President
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business

Additional Information

Payment methods
Credit cards and PayPal.
Refund and Exchange Policy
The Customer has the right to return any items within 30 days of receipt if for any reason the Customer is unhappy with the product.  The Customer must email [email protected] first 
to request an RMA number-- only products with a valid RMA number will be  accepted for return.

Items must be returned in like-new condition, and individual items must be able to be resold in the condition returned.  For light strips and light boards, this means that no adhesive must have been used on the product (for light strips, the removable adhesive backing must be intact, and for light 
boards, no adhesive residue can be on the back of the board).  Except in  the instance of a defective product, the customer is responsible for all return shipping costs.

Items returned that are in a condition that prevents them from being resold will not receive a refund.  Upon receipt of the product, Brickstuff will make the determination of the product's ability to be resold.  Products  that are able to be resold will have their full purchase price refunded to the Customer.

If the product sent to the Customer is damaged, defective or materially different than the product ordered, the customer can return the item within 30 days of receipt.  Brickstuff will refund the cost of return postage (if applicable-- some smaller parts may be replaced without needing to be returned to Brickstuff) and send the proper item as quickly as possible at no additional cost to the Customer.  The Customer must still use the RMA process listed above, and return the product using the recommended method for postage.

The Customer agrees that the purchase of products from Brickstuff is made at the Customer’s own risk.  Brickstuff products are made available for purchase “as is” without warranty of any kind beyond the return of products found in this Warranty policy.  

Brickstuff may not be accountable for any damage, liability, direct, indirect, or consequential, (including physical injury or property damage) that may arise from the purchase or use of any products.

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