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Business Profile

Mailing Services

Spee-Dee Delivery Service Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Services.

Complaints

This profile includes complaints for Spee-Dee Delivery Service Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Spee-Dee Delivery Service Inc has 2 locations, listed below.

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    Customer Complaints Summary

    • 15 total complaints in the last 3 years.
    • 3 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:09/29/2022

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      As of yesterday, it's my understanding that SpeeDee service was asked to deliver a return address envelope to my address or accept a return item from me. SpeeDee claimed they had stopped by twice. They said I was not at home and that I did not leave the return package outside my door and that furthermore even if they had picked it up they would not give me a receipt. This has caused a conflict between the business who sent me the return envelope and myself. Tracking number SP09475261532245674. You represented that you attempted to contact me on June 8th and 28th. The sender is Corner Home Medical. According to the other complaints on your website SpeeDee claims they will leave on note. They never left a note or attempted to contact me before the delivery. . Until contacted by Corner Home Medical, I had no idea who this business was or that they had attempted to deliver a return envelope to me. . Coroner Home Medical says that SpeeDee is claiming that I acted irresponsibly in some way and that it was my fault that I didn't receive the package. I can't fathom what I did wrong. At this point, I just want to understand what happened. I need to understand why SpeeDee didn't follow company policy and contact me first or leave a note or expect that I leave the $200 return item outside my house without giving me any notice. I just don't understand what's going on.

      Business Response

      Date: 09/29/2022

      Our policy is not to pre call any pick *** that are being done....not sure where that information came from....if we do not find you home we will leave a door tag...this case one on the 6-6-2022 and one on 6-7-2022....if there is no response from you we will return the tag per shippers instructions.  6-6-2022 attempt was at 9:20 am no details on the second attempt.  If the box was left outside we may not have been aware that was the one to return....in the future if a box is going to be left for us to pick up...please write *************** pick up on the package so we know for sure it is the one to return...or schedule with the shipper a date when you would be home.

      Customer Answer

      Date: 09/29/2022

       I am rejecting this response b
      There were no tags left at my house.  What is the purpose of leaving a tag? Where would you leave the? @ the door? In the mailbox. I suspect you must have gone to the wrong house.  

      Business Response

      Date: 09/30/2022

      The door tags are left at the front door....again if the package was not picked up just let the shipper know and we will work with them on a new tag and driver instructions to do the pick up.

    Spee-Dee Delivery Service Inc is NOT a BBB Accredited Business.

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