Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Commercial Products Distributors

3M Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Commercial Products Distributors.

Reviews

Customer Review Ratings

1.2/5 stars

Average of 5 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromBrian R

    Date: 10/23/2024

    2 stars
    Bought a adjustable compression support with stabilizers knee brace. Had it less then a year and the zelcro won't stick anymore. Cleaned pre directions no change of zelcro.
  • Review fromHenry B

    Date: 10/09/2024

    1 star
    I bought a filtrete air purifier (3M) from *******, it lasted about 2 years (very limited usage) then stopped working. I went through trouble shooting procedures, then called 3M. I was told it could be the fuse in the plug and they would send me one, they didn't. I called back and was told they don't have any. I picked the fuses up but the purifier was still dead. In 2023 I bought two replacement filters. I never got to use them. I called 3M, and they said to send the receipts and they would reimburse me. They sent reimbursement for one filter and told me after ******* went out of their way to find the receipt that since it was over one year they would not reimburse for the second filter. Crappy product, cheap dishonest company.
  • Review fromHannah F

    Date: 06/09/2024

    1 star
    3M should be shut down and any $ remaining in the company should be used for cleaning up the devastating harm they knowingly caused. **********************************************************************************
  • Review fromBarb E

    Date: 03/14/2023

    1 star
    DO BOT USE THE COMMAND STRIPS AS THEY WILL TAKE Paint off wall . I had one that was holding a small canvas. The hook fell off but I didnt get around to removing ********* for a couple weeks. When I did it took the paint right off the wall!Got some excuse about.m it should t have been used for canvas; but that wasnt the problem. It took paint off wall when nothing was attached hes to it! HORRIBLE AND COSTLY TO REPAINT!!!!
  • Review fromAnita M

    Date: 12/12/2022

    1 star
    To begin, a $1900 respirator was bought. A specific part failed under warranty. 3m resolved. It brok again. It took 2 weeks with me calling at least 3/4 days per week and emailing departments to finally get a woman named ******* to help. She immediately emailed me a label and my part was on its way to 3m within a few hours. That was End of Oct? Maybe beginning of Nov. .since then its been a rat race. I have been emailing , calling, emailing , calling ( you get it ) and the answers when I call are so generic. Usually Not our department, let me give you the number you need .Well, no **** is the **** and my emails say the techs are working on it. .. thats it? That is my experience.. so since Christmas is coming up, we are going to buy another part so congratulations to 3 AM for what little support you gave me and unfortunately theres no other company that makes this product or I would go elsewhere you are overrated

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.