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Business Profile

Moving and Storage Companies

City Moving and Storage, LLC

Reviews

Customer Review Ratings

2.33/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromCheryl C.

    Date: 06/20/2024

    1 star

    Cheryl C.

    Date: 06/20/2024

    Worst moving company they work 3 hrs charge me for 5

    City Moving and Storage, LLC

    Date: 06/26/2024

    ******, You were estimated for three hours, but your move actually five hours due to it being a 3rd floor stair carry with no elevator and locking your keys in your house. If you have any questions or concerns you can reach our office anytime at ************.

    Cheryl C.

    Date: 07/12/2024

    What yes there is a elevator and I live on the 4th floor and tell me where the movers from 1pm to 230 I was at my condo waiting for them at 120 they did not show up until almost 230 2 of the drivers kept calling from 142 Until 224 we are coming I kept waiting so where they from 1 to 230 then it took them until 330 with a elevator and the refused to go back to pick up the rest of the stuff at the house this was a complete move from a house to a condo I had to pay 3 people to help me move the rest of my stuff
  • Review fromTravis R

    Date: 05/06/2023

    1 star

    Travis R

    Date: 05/06/2023

    I used CMS for a recent move. There were a handful of items that were damaged. CMS replaced/repaired several of the items but unfortunately they couldnt fix the highest-value item, and even damaged it further in the process. The owner said he was done with it, and hung up on me.

    City Moving and Storage, LLC

    Date: 05/07/2023

    2 unboxed piture frames , that we repaired better then new. ****** states a mechanical Chiropractor table keeps popping his breakers, made several trips to his house and hired a service tech to look at it as well, brought it back to our faciility and works just fine, someone just wants a new machine bought for them it seems. He apparently has an electrical issue at his house, but he insists it is damaged, even have video oof it working perfectly!!!!!!
  • Review fromAmy R

    Date: 04/02/2023

    5 stars

    Amy R

    Date: 04/02/2023

    I loved using City Moving and Storage for my move! They were so professional, friendly and took such care of all my things. Not one item was broken or damaged! ***, the owner, could not have been more patient with me and all my questions! What a great company!

    City Moving and Storage, LLC

    Date: 04/03/2023

    Thank you ***, we appreciate your business.

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