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Business Profile

Moving and Storage Companies

On Call Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving and Storage Companies.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromGloria T.

    Date: 09/12/2022

    1 star
    The two movers that showed up LATE appeared to be inexperienced high schoolers. They milked the clock by moving very slowly even when moving light items. I even caught one of the movers leaning against the wall in the hallway. He was EXTREMELY RUDE AND UNPROFESSIONAL. The contract they had me sign was bogus, because they added rules VERBALLY at the end of the move, which is ILLEGAL!!! At 10:45 pm the RUDE mover informed me that the remainder of my bill was due, which was $165 more than expected. Given the amount of items I had and the fact that I didn't have many large items, there is NO WAY the move should have taken four and a half hours. After informing them that I wasn't prepared to pay that much, they closed the doors to the truck and refused to release the rest of my belongings to me and told me I would be charged storage fees, which would increase daily until I pay the balance. At 11:15pm, after I paid the INFLATED balance, they DUMPED the rest of my furniture in the ***** of the apartment complex and drove away. The next day I reported damages to my furniture, was told to send pics, which I did, and I haven't heard from them since. This is the WORST moving company I have ever used. I remained courteous and respectful during this entire stressful ordeal, with the intention of calling the company to tell them what happened. To my surprise, they responded to my one star rating by attacking my character and making false accusations, which was to their detriment, because it only proved their SERIOUS LACK OF PROFESSIONALISM AND INTELLIGENCE.

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