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Business Profile

Property Management

Apartment Resource Group, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Apartment Resource Group, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Alana M

      Date: 10/25/2023

      Alana M

      Date: 10/25/2023

      Zero stars is my official review. They are trying to over charge me after move out. Twice for roaches that they had upon move in. They never fixed anything. I threaten to call the state and the came and fixed mold in my bathroom and was in the wall and behind my leaking toilet. The bathtubs had cracks on them and leaked beneath them. The tub in one bathroom had the fuel fall below it on downstairs neighbors and they knew about the huge tub crack and never changed then Tub just half patched it till it cracked again. But tubs were not level at all. The windows did not close leavening master bedroom freezing. Mold grew on every window and sliding door. They claim I left apartment extra dirty I have video of how clean it was when I left it. The mold everywhere in the wall made me sick I am currently seeing a doctor because of it. I want to call the state but no longer have key to let them in. They should be shut down. Even the parking garage has leaks. There mold growing on outside of apartment build. If there is anyway I can get help not to pay what they are trying to charge me I would expect it. There are more issues then what I am typing here. They also never answer the phone.

      Apartment Resource Group, Inc.

      Date: 10/30/2023

      Hello *****, Thank you for bringing these items to our attention. I'm sorry you had a bad experience renting from us. We appreciate the feedback so we can work to improve our processes. Best of luck to you in your new home.

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