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Business Profile

New Car Dealers

Apple Chrysler Dodge Jeep Ram

Reviews

This profile includes reviews for Apple Chrysler Dodge Jeep Ram's headquarters and its corporate-owned locations. To view all corporate locations, see

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Apple Chrysler Dodge Jeep Ram has 2 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

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    Review Details

    • Review fromCharles P

      Date: 06/18/2024

      1 star
      "An Overlooked Warning: A Must-Read Experience"
      The vehicle purchasing process at this dealership was the only satisfactory aspect of my experience. I purchased a truck based on a Carfax report that claimed it was clean, only to discover a year later that it had previous damage filled with Bondo, significantly impacting its value. Selling the truck back to them was another ordeal, as they failed to promptly handle the payoff for my loan, causing unnecessary delays and stress. This delay put my personal credit at risk, as the loan was not paid for a month and a week on their end. The manager's response was unhelpful and lacked accountability. Additionally, they sold the vehicle they purchased from me before getting the payoff check to the lenders, leaving the vehicle unpaid on my end. I had to chase updates and resolve issues myself.
      This situation could have turned into a much bigger problem, and while it was eventually resolved, it was not due to any help from the dealership. They failed to make the calls I requested and showed a clear disregard for their mistakes. I have not received an apology for their lack of care and failure to take care of me as their customer. Overall, the dealership demonstrated a lack of professionalism and customer care. I regret my dealings with them and cannot recommend their business.

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