We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Event Planner

Pinnacle Production Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Planner.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Brandon D

    Date: 04/22/2023

    The Dinosaur Adventures theme was absolutely the worst experience I could imagine, 90 dollars for one child and adult, no signage to warn you that the 5-dollar green screen photo would require you to pay an additional 10-dollar download fee. Half the dinosaurs didn't move and were dimly lit, and there were only 6-8 set-*** some in poor condition. One ride was partially broken so it barely moved and made no sound while the one right next to it did. The mining exhibit was an inflated room with rocks on the floor no light (told to use my phone) and little cubbies with landscape rock mixed with one maybe two polished in the mix. Imagine trying to guide a two-year-old with your phone in one hand and the reading material in the other a tiny ziplock bag while your son trips on rocks. face painting 20, mining 20, panning for fossils 20, no food no drink, toy 20 a piece. the other ride only took 4 kids at a time so the line was never-ending, Coloring station was a bunch of broken crayons on a table with ripped-up pages. in two hrs the one dino that was supposed to be walking around for photos only appeared once, Half the staff looked miserable. the sectioning equipment (ropes and poles) had shards of metal sticking out which I grabbed lucky not my son. Oh, and to top it off when I complained on ******** the blocked me immediately without even hearing my complaints. No stars allowed!!!

Pinnacle Production Group is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.