Reviews

Review Details

• Review fromCheryl D

  Date: 09/21/2023

  5 stars

  Cheryl D

  Date: 09/21/2023

  Excellent service and reasonably priced. I appreciated the great interaction with the staff. Very friendly and helpful. I highly recommend them.

  Quick Keys, LLC

  Date: 09/22/2023

  Thank you so much for taking the time to share your positive experience with Quick Keys LLC. We're delighted to hear that you found our service excellent and reasonably priced.Our team takes great pride in providing exceptional customer interactions, and we're thrilled to know that you found our staff friendly and helpful. Your recommendation means the world to us, and it's a testament to the hard work and dedication we put into our services.If you ever need our assistance in the future or have any questions, please don't hesitate to reach out. We're here to serve you.Once again, thank you for choosing Quick Keys LLC. We greatly appreciate your support.

• Review fromLeah

  Date: 06/30/2022

  1 star
  I have a 2013 Acura TL. We lost both fobs and needed at least one new smart fob. The smart fobs are not in-stock until July at the Acura dealership. I contacted Quick Keys. After some back and forth calls with ****, I was told that my fob was discontinued but they were able to locate one key in ***************. (Acura says the keys are not discontinued.) A technician came to my house the next day. He was with the car for almost 3 hours when he called from the garage to say he was done. I came outside and he explained that the smart fob he brought for my car would not work, and he got permission from his boss, ***, to use a Driver 2 *** fob that he had with him instead. The fob is functional except that it does not work for the trunk and there is an *** image on the fob. He said my key was not available anywhere else, but they could maybe locate one later. He said that the *** fob would cost $60 more than I was quoted. AT NO POINT PRIOR to programming the wrong fob to my car was I told what was going on. I had two little kids inside, so I paid the fee ($380) and the technician left. When I went back inside, I found multiple OEM smart fobs online that match the *** to my previous fob. Later that day, my husband called and explained to **** that we would like a smart fob, which is fully functional for my car, to be programmed to my car and we would like to return/be refunded for the *** fob that they gave me. The next day (today), ***, the owner contacted my husband. He said that they would not refund or replace the *** key that they programmed to the car as there were no keys for my car on the market when the technician was here yesterday so [the technician] didnt lie. My husband said that I was able to find keys online, and we would simply like the correct keys programmed to my car and we would like to return and be refunded for the *** key. *** got very upset, and ended the call by telling my husband, you just need to go away and then hung up on him.