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Business Profile

Optical Repair

Associated Eye Care

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Associated Eye Care's headquarters and its corporate-owned locations. To view all corporate locations, see

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Associated Eye Care has 11 locations, listed below.

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    Customer Review Ratings

    1

    Average of 4 Customer Reviews

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    Review Details

    • Jodi K

      Date: 04/30/2025

      AVOID AT ALL COSTS: By far the worst service ever given from any eye clinic or business in general. The doctors, staff, or billing department don't speak to each other. I made a claim against one of my services, was told to rip up the bill and it would be taken care of, later to find out they did not take care of it and collection agencies were after me and it ruined my credit. ***************** and their billing department took zero responsibility for the 9 months of lies and failed promises by their billing department. They should not be allowed to operate their business at this level and should be shut down

    • Jill P

      Date: 01/26/2025

      Price Gauging and billing practices for Associated Eye Care and their surgery ********* 2023 I had cataract surgery. At the time, they did give me pricing for the surgery, so I thought. What they failed to mention was the separate cost for the surgery center. They charged my insurance company $3523 for the Drs fee and $4426 for the use of the surgery center. This was for each eye. Plus, it was required that I come in for an office visit, before and after each procedure. They again charged an additional fee for each visit, which price varied for some reason. I was told at the time that there may be a need for a tune-up of the procedure. Quick, in office and would take about 5 minutes. I believed this was part of the cost I had already paid, since it was follow-up from the surgery. In 2024, Dr. **** said I needed to have that follow-up procedure (Capsulotomy) in both eyes. Quick and painless. Again, they had me come in before and after each procedure, charging an office visit fee each time. The procedure itself was conducted at their surgery center, as a matter of convenience, since Dr. **** did this between his surgeries. I was put in what appeared to be a storage room, right off the receptionists desk. Someone came in, put drops in my eye, then Dr. **** came in to do the procedure. Probably, 10 minutes total time. *** charged my insurance company $1823 for Dr. Park and $2852 for the surgery center, for each eye. My complaint is the excessive charges for this procedure. A procedure which could have been performed in his office across the hall instead of a storage room at the surgery center. The laser machine is mobile. Since Dr. **** is owner of ***, I think he operates this way so he can double charge people for this service. This is price gauging and greed. Feeding off the elderly is not only dishonest, because they refuse to disclose the cost beforehand, but also immoral. There should be one charge for the procedure, disclosed upfront.

    • Sara J

      Date: 11/13/2023

      Associated Eye Care is STILL refusing to address their completely disgraceful practice of giving INCORRECT eye exams, false information, sharing my personal medical information to the BBB, avoided my calls, didnt answer any of my messages or emails! Was completely rude and arrogant when we did discuss! NOTHING HAS BEEN RESOLVED! They REFUSE to address their mistakes.They do however respond to ****** reviews, but unfortunately come to the table with UNTRUE statements and false accusations.This is just INSANE ALREADY! I have ALL DOCUMENTATION.I have a letter from the BBB! I have a written testimonial from another Doctor! They are wrong and should NEVER be trusted with your EYES OR YOUR MONEY!

    • Marie C

      Date: 05/10/2023

      I was told by the appointment scheduler Associated Eye Care was covered by Humana for eye examinations. I was billed $500! It seems they only take Humana for surgical procedures. They do not accept **************** for eye exams. I did not need a surgical consult and did not ask for one. I talked to them twice about insurance coverage and both times was told they accept Humana. They need to get their schedulers up to speed on what insurance they take and they need to take responsibility for this billing.

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