Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies
on BBB websites to remember your preferences, improve website performance and enhance user experience, and
to recommend content we believe will be most relevant to you. Most cookies collect anonymous information
such as how users arrive at and use the website. Some cookies are necessary to allow the website to
function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary Cookies must always be enabled

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Seal Coating

Jet-Black of Waconia/Orono Area

Reviews

This profile includes reviews for Jet-Black of Waconia/Orono Area's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Jet-Black of Waconia/Orono Area has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Jet-Black of Waconia/Orono Area

      PO Box 147 Victoria, MN 55386-0147

      BBB accredited business seal
    • Jet-Black of Waconia/Orono area

      900 Meadows Blvd Norwood Young America, MN 55397-4517

    • Jet-Black of Waconia/Orono area

      7831 Glenroy Rd Edina, MN 55439-3132

    Customer Review Ratings

    4.71/5 stars

    Average of 14 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromDebbie L

      Date: 07/19/2024

      5 stars
      Excellent work. Great communication. The job was completed with precision. We will use Jet-Black again!!
    • Review fromNicole S

      Date: 05/24/2024

      1 star

      Nicole S

      Date: 05/24/2024

      We used Jet Black for 8 years. Paid end of april/may. I sent an email about trying to get the driveway done before my sons graduation. They said June 24th. My fault I misread it as may 24. So I emailed this morning because it was raining and I didnt know if that meant rescheduling or canceling and we needed it done asap. ***** answered when I called and started yelling at me. She said she wasnt going to allow anyone to treat her like c*** I said how am I doing this. This is my voice. She then went on to say if she liked us she would have worked with us but didnt so she would mail a check which I dont understand as she charged my card. I realized ***** must have been dealing with her own demons.We have received quotes from other companies and learned the mistakes jet black had made on our driveway. Dealing with ***** on the phone was a horrible experience and hearing her say well if I liked you I would have worked with youI just needed my driveway done and not compete for Tammys kindness or willingness to work with me. I am still blown away with her screaming about someone treating her like c*** I hope she gets the help she needs.

      Jet-Black of Waconia/Orono Area

      Date: 05/25/2024

      We are sorry the scheduling did not work out as hoped. We promptly responded and issued a refund upon notice to cancel.***On Fri, May 24, 2024 at 9:21AM ***************** wrote:I placed a check in the mail to you today per your request.Rich and ***** Carlson Jet Black ******************** Phone: ************ Email: ***************** ***On May 24, 2024, at 5:39AM, *********************** ************************* wrote:I misread this. Can I cancel and go with another company. Waiting over a month for sealcoating is not what we want to do. We have had other companies say they can do it sooner which is what we prefer, not to wait over a month for sealcoating. ******
    • Review fromGregory H

      Date: 09/08/2023

      5 stars

      Gregory H

      Date: 09/08/2023

      Great service. Our driveway is quite old, cracked and compromised so it isn't easy to make it look good. **** has done the job for us many times; filling ******** cracks and making it look like new again! Very friendly to talk to on the phone. Very satisfied with the quality of service. I recommended Rich to a neighbor who had their driveway done and they were very happy also.

      Jet-Black of Waconia/Orono Area

      Date: 09/09/2023

      Thanks ****! We appreciate your comments and your business! Glad we can take care of the driveway for you.
    • Review fromSusan S

      Date: 08/25/2023

      5 stars

      Susan S

      Date: 08/25/2023

      Driveway looks amazing! Great service! I think my neighbors are going to use Jet Black because they like the job they did on my driveway! I will definitely use them again!

      Jet-Black of Waconia/Orono Area

      Date: 08/29/2023

      We appreciate your business!!
    • Review fromJanice D

      Date: 07/21/2023

      5 stars
      They always do a great job and exactly as promised.
    • Review fromPamela J

      Date: 07/09/2023

      5 stars
      The jet black crew arrived first thing in the morning and were efficient. They cleaned the driveway, sealed it, strung the tape and were gone in less than an hour. Good job!!
    • Review fromEllen E

      Date: 07/06/2023

      5 stars

      Ellen E

      Date: 07/06/2023

      Definitely happy with the work done. Very well done! **** recommend and get our return business!

      Jet-Black of Waconia/Orono Area

      Date: 07/07/2023

      Thank you. We greatly appreciate your business!
    • Review fromRandy S

      Date: 06/13/2023

      5 stars
      We were very pleased with the customer service and the quality of the work. The crew was pleasant to talk to and work with. They gave advanced notice when they would be there and stayed on schedule. Very pleased with Jet Black and plan to use their services the next time. The pricing was appropriate as well.
    • Review fromAlison S

      Date: 10/03/2022

      5 stars
      Great job and great customer service. This is the 2nd time I have used this company. I have also recommended them to friends.
    • Review fromFrank B

      Date: 10/01/2022

      5 stars
      Beautifully done with high quality coating material. Arrived on time with adequate crew to get the job done expediciously.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.