We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Tree Services

Beaver Tree Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/22/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Paid Ed Dover to take down tree and replace wall around basement window. Tree was finally taken down but branches were not cleaned up. Kept promising to come back but always have gotten excuses after excuses. Now will not return calls. He started removing retaining wall and it is all torn up. He left shovel, handcart, tarp, rope and large crowbar.

  • Initial Complaint

    Date:03/11/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Beaver Tree Service was hired on 2/20/23 to remove a tree in our back yard. I asked him if he is insured and he told me the insurance policy is on 2 million dollars. At the time of signing the agreement I asked him to show me the insurance information, he did not have it with him. He asked me for the down payment so he can pay his employees. I gave the owner $500 and the job was bid at $2,100. Two hours later he came back with two other individuals. Before they started doing any work I asked him to show me the insurance, he said again he doesnt have with it him and he tried calling his wife, but she was not answering. Than I told him I do not want to continue doing business with him until I see the insurance policy. He called his wife again and this is what he told me dont be mad, but insurance policy expired, while they are cutting the tree his wife will go and renew the insurance.At this point I told him this is way too suspicious and I dont want to do business with him any longer, and I want my money back. He did not gave me money back, saying he already spent the money (within 2 hours). Than I told him I will call the policy. As soon as I was about to call the policy, he and his crew jumped into their cars and ready to leave. Before they left I managed to take a picture of their cars plate.I called him multiple times asking him to give me my money back, but he never did. No work has been done, and Im looking to get $500 back.

  • Initial Complaint

    Date:11/12/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company was hired to remove a tree and the debris. He insisted that he was paid in cash! That should have been a red flag. They put the tree branches in our city alley and some in the dumpster. Now the alley is covered in dead tree branches. They even took a tool from our property. I sent him a text several times to request they clean up their mess and return the tool. He has yet to respond to the text. Im just wondering how many other customers they make pay in cash to hide from the ****

Beaver Tree Service is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.