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Business Profile

Landscape Design

K&S Landscaping, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscape Design.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/27/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My sister told me I had to look at my fence. I went out & took pictures on 7/13 then sent them to K&S I didn't hear anything from them about the damage I tried Talking to the guy cutting my lawn, but he spoke no English. So, I decided to find someone else to finish cutting my lawn for the season. On 9/5 I called K&S to let them know I was no longer going to use them because they damaged my fence. And I wanted them to come out and look at it so it could be fixed. They never came to take care of it. I am home pretty much every day I'm retired. And for the last 4 weeks My sister was home because of having surgery. The lady I spoke with kept trying to tell me that the damage was from dry rotting by touching the ground. The fence does not touch the ground and was installed in 2017. I Have a Ring and no one from K&S has been here. I have Went back and watched the videos that is saved. It saves videos for 5 months. I paid $90 on the 15th and 31st.

    Business Response

    Date: 10/14/2024

    This has nothing to do with our company.  Her fence touches the ground and the bottom of her fence is rotting out.  It is rot from a fence that touches the ground.  We explained this to her.  

K&S Landscaping, LLC is NOT a BBB Accredited Business.

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