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Business Profile

Mobile Auto Repair

Number 1 Mobile Mechanic Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobile Auto Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/22/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    7/13/24 took Jeep to mobile mechanic to have new catalytic converters installed. Got Jeep back seemed ok for a few days then sounded terrible. , parked it. Had to drive for an emergency. It was sounding like engine was going to explode. It over heated at 6000 rpms, shaking and smoking. Parked an had taken to another mechanic who then sent me to another who sent me to a 3rd mechanic. The prior 2 would not touch the vehicle it was so messed up. Had diagnostic ran only thing wrong was the catalytic converter, causing all kinds of problems. The third mechanic, which is where the Jeep is now will fix it, but it will take several weeks to fix. And they suggested a new motor because it is so broken he had broken the heads and The catalytic converters. Now I have to put in a whole new engine which will cost me $14,000.

Number 1 Mobile Mechanic Services is NOT a BBB Accredited Business.

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