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Business Profile

Remodel Contractors

Ingram & Sons Contracting LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Remodel Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:05/24/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired *** Ingram to do a small kitchen remodel , he told me he would be here doing the work as well. He never once was at the job site or did he ever bother to check on the 3 people he sent to my house to do the work. The contract he had gave me at the start of the agreement was for $14,500 then he kept asking for more money and more money. They done more damage to my new home than they done any good. I felt like he had full intentions of taking advantage of me because he knew my husband worked **** and was not home very often and I didn't know much about this kind of work that's why he continued to ask for money. He did not finish the contract that he had with me and then left me with work that is absolutely awful and I am completely unsatisfied. This was all the money I had from my home loan to fix the things that needed fixed. His employee also installed the cabinets wrong and I am still missing one cabinet for the wall. This man also done this to a neighbor of mine and when he knew they wasn't going to give him anymore money either he just ghosted them the same way he did me. This man needs to be put to a stop. I do plan on filing a civil suit at some point but this awful person took every dollar he could from me and then left me with no counters , sink , faucet or any plumbing installed in the kitchen.

    Business Response

    Date: 06/13/2024

    I was doing a job for her friend I did a lot of work for them remodeling a complete trailer, which Is how we met. The project manager went down to look at the project. She did have a contract with me for ****** dollars and I had a bid for just cabinets flooring and labor, not instillation of cabinets. I used 1500 of my ****** rewards so I could get the cabinets that was built up from other jobs that I would usually get for saw blades and other materials. We come out there, get the trailer moved, cabinets come in. Because of the moving of the trailer it did break some dry wall that needed to be patched up, which created more work than anticipated. Since a plumber backed out so we worked under the house we worked underneath he house for her putting brand new sewage and water lines. The husband called me about plumbing and was willing to do it for 1500. We did extra work asked of us, and I had no problem doing them as long as we were appropriately paid for our labor, which we are not. We needed to pay our workers for labor and materials and the amount that has been provided has. I had to 10 gallons of paint, 5 gallons of primer, Drywall mud from my house and I was giving those to help her in this situation and thus I did not charge her. owes 7800 worth, has paid 4500. By the time I charge for my labor I'm still owed ***** but I have not charged materials. I had not been paid the ***** and is now claiming i owe her  counter tops and sink, which I do not.

    Business Response

    Date: 06/14/2024

    These are some pictures that were taken. Attached are 2 bids that were sent via email to *** and

Ingram & Sons Contracting LLC is NOT a BBB Accredited Business.

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