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Business Profile

Concrete Contractors

D & O Sealing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Concrete Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/21/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired this business to repair and seal my driveway after receiving its bid and discussing it with the owner, ***** ********. The work was done on June 30, 2022. Upon completion of the work, the driveway looked great, although I was a bit surprised that the work was completed in less than three hours, when ***** had told me it would take most of a day to complete. Fast forward a few weeks and I started noticing that the sealing material appeared to be washing off. Fast forward a few more weeks and I noticed that the problem was getting worse and that repaired cracks were starting to reappear again and the repair material was sinking into the cracks. At this time, I decided to bring the problem to the attention of *****. I spoke to him on the phone and he seemed very understanding and said that he would come check out the problem and would redo the work if necessary. After a few weeks, I had not heard from *****, so I followed up by leaving a message for him at his office number. I never got a call back, so I left several followup calls at the office and on his cell phone. Still no response. The last time I tried the office number, I got a recording saying that the number was not in service. To date, I have still not gotten a response from *****. I am very disappointed in the service I received from this business and believe that I did not get what I had bargained for. For example, he said that he was going to use a high quality crack repair product called *********, but I am highly suspicious that this is not what was used. I also suspect that the sealing material was not what was represented because of the washing off issue that I previously mentioned. I paid good money for this service and I would like the business to make it right.

    Customer Answer

    Date: 11/15/2022

    No, I have not heard from the business.

D & O Sealing is NOT a BBB Accredited Business.

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