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Business Profile

Property Management

Ms. Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/24/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    There are not any reading put on on our water bill each month. I honestly feel that the people who are struggle are not getting their bill and when they contact management she does not answer their calls. She is overcharging the ones who receives a bills. There is activity going on here that we have complained about like drugs. I would like for him to talk with us, and explain he is charging for a gallon of water.

    Business Response

    Date: 02/06/2023

    This email is to serve as a response to Miss ******* complaint dated 1/24/2023.  City of ********** reads water meters once a month at ********** *** then emails the reading to our office then we use the City of ********** water billing cost sheet ( see attached) to figure the water bills, a copy of Miss ******* usage reading has been sent to Miss ***** numerous times. Please advise if anything further is needed.
    Thank You,
     
    James Cooper ** ********** ** *** *** ********* ** *****

  • Initial Complaint

    Date:10/31/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This complaint is in regards to water bill. I paid $80 on 10/1. My new bill is due on 11/7. They are trying to say I owe $119 for October. Now they are threatening to turn it off. The meter is cracked. They claim the meter was changed out but the guy that's supposed to change it said he did not change it. I have never seen them change the meter.

Ms. Management is NOT a BBB Accredited Business.

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