We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Siding Contractors

A+ Siding and Custom Trim LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Siding Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/12/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We contracted A+ Siding and Custom Trim LLC to replace the siding on our home. They came out to our house to estimate the job in the mid-September timeframe of 2022. They sent us a quote in a very timely manner via the Jobber portal. After getting quotes from three other contractors, we decided to go with A+ Siding and they came back out to our house on Oct 6th, 2022, to get a deposit of $6,652.00 so they could order the materials and start the job. We received both the quote and the deposit receipt through the Jobber web portal. They gave us a start date of Nov 2nd but when we hadn't heard anything from them as the date got closer, we reached out. It took them some time to get back to us, but they did and said they still hadn't received all of the materials. Then as that date got closer, we reached out and again they didn't respond in a timely manner. We then began to think they were going to be a problem. We contacted them via email, phone call leaving a voice mail, text, and ******** messenger on their business page telling them we would initiate legal action if necessary - they responded quickly after that telling us they had a family emergency but assured us they would take care of us and set a new date for the job of Nov 15th. Again, as that date got closer, we reached out to them and then they told us they would no longer be able to do remodeling because they couldn't keep a crew. They said they had a new construction crew that was 100% booked but they couldn't keep a remodeling crew so they would have to return our money. We've been staying in contact and hearing excuse after excuse until now (12/10/2022) and it appears they have taken their website down and are no longer members of the *********** ** Chamber of Commerce. They took our $6,652 and have apparently shut down their business...

  • Initial Complaint

    Date:10/28/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired this contractor to install new siding, soffit and facia, trim and gutters. They then told me they would need a down payment of $7453.50 (half of the total invoice) which was paid on September 16th 2022, to get us on the schedule for a definite start date of October 12th 2022. We had tried contacting them numerous times right before the start date to make sure all is on track, because we never had received a call. Finally, the day before they were to start, the owner answers (I think on accident) and says she was going to call but never did. Says they were waiting on a piece of material, but she didnt know what piece it was. She said she would call me back tomorrow when she talked to her husband to see what it was. I told her please call me back because it was difficult to get in touch with them. She then said I will call you right back. She never had a problem calling, nor was it hard to contact them before they deposited my check. I still as of October 28th, have yet to here anything from them. They dodge all my phone calls, and all my emails. I have sent many. I now want my money back, and have left them messages saying that. They have breached the contract as of October 12th.

A+ Siding and Custom Trim LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.