Reviews
This profile includes reviews for DiscoverBranson.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 3 Customer Reviews
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Review fromCheryl H
Date: 07/05/2024
1 starDon't use this place!! I would not even give one star at this time!!When I found this place it looked and sounded really good. I called and a nice person helped me purchase good seats near the front for sight and sound theater. Then when I went to the office in Branson to pick up my tickets, the employee working could not find my order (completly paid for -over $650) or print my 10 tickets. He kept searching and found that the date had been changed in the transfer process from their office to the theater and that date had passed. So we had NO seats for the next afternoon which I had purchased. He did not have the ********* to do anything else and told me to call next morning. I called from 9-11 many times but no answer, just put on hold. I finally drove the 30 minutes to the office, just to get someone else who had no ********* to fix the problem, other than secure me seats near the back of the theater with no compensation. The ****** ********* person was called and tried to tell me that they had been having 'personnel' issues and I had been sold the wrong price. I had looked at the website and knew the prices for the seats I wanted before I purchased them on the phone. He was insistent in saying there was nothing he could do and there would be no compensation. My group had traveled hours, some from *****, so I accepted the seats available. He did offer me a refund, but that just meant paying even more or no seats at all by the time I could try to get them from somewhere else. Maybe this place had been reputable in the past, but certainly is not trustworthy now.Review fromFrank H
Date: 05/21/2023
5 starsFrank H
Date: 05/21/2023
Discover Branson was so helpful to me to put together a great vacation time. But the day I arrived to start the vacation I was standing in the office when I got a call with an extremely serious family emergency. I had to cancel everything, get in my car and drive the 8 hours back home. The Discover Branson people were so understanding and after a couple of weeks they refunded me much of my money. I was sure appreciative of their willingness to work with my situation and will use them again and highly recommend them.
DiscoverBranson.com
Date: 12/05/2023
We greatly value and appreciate your business and look forward to your next visit!Review fromMichael F
Date: 04/30/2023
5 starsMichael F
Date: 04/30/2023
Customer service at it's best. ******** on the ball to help us out. Appreciate all she did for us.DiscoverBranson.com
Date: 12/05/2023
******** was absolutely thrilled with your review! It was a great pleasure to assist you with your vacation to Branson, ********! We look forward to your next visit!
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