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Business Profile

Resort

Still Waters Condominium Resort

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • May & Ted B

    Date: 06/29/2023

    In September 2021, we were on vacation in ******* when we got conned into a Still Waters Resort timeshare. We are senior citizens, and we feel they targeted us due to our age. Their staff0 manipulated us into thinking we were making a real estate investment into a private and exclusive resort that would benefit our family for generations to come. Over the course of 3 hours, we declined their offers countless times, yet when we decided to invest, the contract signing took only 10 minutes! In this 10-minute period, they failed to show us a Public Offering Statement nor did they did not go over the Truth in Lending clauses that are required by law. When we asked about cancellation options after we had signed the contract, they told us it would cost us between $1500-$2000. However, a neighbor who is a real estate agent told us that there is a required cancellation period governed by ******** law of 5 business days and if you do cancel within that period, the timeshare is required by law to refund all your money. I wish they would have been honest and told us that this existed!! They insisted we open a credit card for the down payment as well as setting up auto-pay for our mortgage. At no point did they disclose the interest rate which we later learned was *****% and has resulted in doubling our financial responsibility!!! Weve written to their executive offices requesting cancelation and we have yet to hear back. We dont believe that Still Waters Resort is being operated in an ethic and moral way and encourage everyone to stay far, far away.

  • Christina B.

    Date: 09/26/2022

    Didn't want to sign a timeshare contract so we purchased a vacation plan. No where on it does it day it's not able to be canceled. It does say non-transferable and nonrefundable, we get that. When we called to cancel we were given the run around. Told us that we couldn't cancel and it would hit our credit. We put a stop payment on the reoccurring payment. This is after we've already paid **** out in payments and stayed for 2 night... in a suite with torn screens AND a ceiling fan we coulding even use because it was so wobbly we we concerned for our safety. This was NOT the type of room they showed us while on tour. Run, don't walk, run away! Just a fyi... We also dealt with *****.

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