Reviews

Review Details

• Review fromKeshia L

  Date: 07/07/2023

  1 star

  Keshia L

  Date: 07/07/2023

  This company is supposed to be an official inspection location that does rent to own vehicles. They sold me a vehicle that had been previously wrecked, didn't tell me it was even a salvage title until after I signed the paperwork. One week after purchase, my husband and I reported issues with the rear end to them. Come to find out the vehicle had been driven over a concrete barrier, and the rear axle/stabilizer bar was bent causing both rear tires to be bent outward, and they had already replaced the transmission, not once but twice. We drove the vehicle to their shop twice to have the rear end fix, and twice they refused to fix it. The second time they blamed it on a leaking transmission "that could possibly be cracked" and blamed it on us living on a dirt road and that we would have to pay to repair the transmission before they would fix the rear end. We took it to a different official inspection location and they said that the transmission "leak" was the least of our worries, but the bent rear end made it a road hazard and unfit for use on the road. We brought this to their attention and all they wanted was to come take the car back. The car had sat in our driveway for over 2 weeks with the key in it. They said they would be here 3 different days and didn't show up, then when we told them we wanted our down payment back they threatened to report it as refusal to return rental property. After it being deemed a road hazard I told them I would not drive it on the highway over an hour to their shop for a 3rd time. This is ironically the SAME red 2006 ***** Cobalt that has already had a review left about it on 5/10/22. If you value your safety and money, I would not deal with this company, since they like to resell dangerous vehicles and claim to be an official inspection location.

  Branson Auto Sales

  Date: 07/11/2023

  We sold them the car without knowing the rear axle was bent , we bought another rear axle and had it in 3 days told them to bring back in and we would replace axle. When the brought vehicle in it was leaking transmission fluid everywhere they had hit something I bent the pan back where it would not leak as much and told them they had to get it fixed before I did the axle. I just had ******************** put in the transmission, there was no previous damage to it. A week went by and they said they fixed Transmission so we told them to bring car back in so we could do axle. However by this time they where past due on their payments and had no insurance and said they could not drive the car and that it had been sitting in their drive for weeks and they gave us fake locations to come get the car. But *********************** and ******************* are liars my cars have *** units in them and they where driving all over the place everyday and had lost their jobs and did not have money to get insurance or to pay there payments. I can show that I purchased the parts to fix the car, that was just their excuse to not pay there payments and they where hiding the car so we pulled up the *** and went and got the car as soon as it was close to us. Then we found out that they never fixed the ****** and that is why they did not want to bring the car in to get fixed.