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Business Profile

Professional Engineers

Hunter Engineering

Headquarters

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:03/14/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I called Hunter engineering to buy a alignment machine. A sales gentleman Brain ***** from Hunter showed up and he encouraged me to buy a used hunter machine that he had instead of new one. I ended up buying the Used machine for $10,000 and I paid $5,000 upfront the rest of the money we set up $500 weekly payment, that used Hunter Alignment machine had a lots of problems since day one. I was never able to use the machine without calling him and asking for fixing. I was never able to keep it on for a day, we went back-and-forth with the Mr. ********************* to fix this problem, after losing lots money and customer due to his broken machine. Fortunately other technical gentleman Mat ***** was able to fixed it. Since that its been a long time *****! salesman is refusing to provide me any product I need from Hunter and he is never responding to any text messages and phone calls. Hunter! please make sure who you hiring in such a big company. shame on sales team.

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