We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Repossession Services

Image Recovery Service Inc
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB

Reviews

Customer Review Ratings

1.25

Average of 12 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • J. B.

    Date: 10/10/2022

    J. B.

    Date: 10/10/2022

    These people are absolutely racist and even when I escalated with the manager *** he was rude cut me off and said oh sorry I hurt your feelings condescendingly while he still cut me off and wouldnt let me talk. They started by lying about when they picked my car up and wanted to charge me an extra day - then the tow ***************** was so racist and rude hes yelling at me because I was upset that my tire was flat when it wasnt flat before they got it - he showed me a picture of my tire in the dark when they picked it up in the afternoon the picture didnt have a date and he refused to give me a copy - he was going to put air in it then refused - and continued to yell @ me . *** the owner was beyond disrespectful and so unprofessional

    Image Recovery Service Inc

    Date: 10/11/2022

    You need to look up the definition of raciest. Just because we are two different races and I don`t give you your way doesn`t mean I`m raciest. We have a Picture of your car prior to touching your car with your apt numbers in the background. You said we are lying and took that picture at our lot. Also you stated the two happened at 3pm when I told you it happened at 3am you said I was a liar. All tows are signed by law enforcement for that reason but you didn`t want to hear that. Yes he was going to help you and put air in the tire until you were disrespecting him and yelling at him at that point he no longer wanted to help you which I fully support. In this world people get treated as they treat others no matter what color they are. This is 2022 I feel sorry that a disagreement can`t happen with another person and the racial accusations must come out.

    J. B.

    Date: 10/11/2022

    Again youre racist and can try to clean this up all you want . Im not the first nor the last person who has had a negative experience @ your establishment countless ppl I know have had a racist encounter with your all white staff .you were rude and are still rude and ***** initiated arguing with a woman . Of course you side with him thats why you cut me off and wouldnt hear my side . You refused to give me the picture so again I will continue to escalate this you will be held accountable for your poor customer ********************** and racist behavior

  • Tamika V

    Date: 09/15/2022

    I am a federal employee pay everything in full and my lender sent over the release and they will not release my vehicle they are racist and are trying to let the cars sit to get money and I need to speak to someone in charge..

Image Recovery Service Inc is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.