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Business Profile

Tree Services

Hunter's Tree Service LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/12/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had them out to do work at the beginning of January. I was then told someone else would be out to do the remainder of the work which is ***** grinding. I have already paid for all of the work to be done and have even paid additional compared to my contracted price. They have continuously told me someone would be coming out to finish the work we have paid for and no one comes. I have called and left voicemails as well as sent messages with no reply. I just want to work completed that we not only have a contract for but that we have fully paid for.

    Business Response

    Date: 03/27/2025

    The job has been finished.  She wants me to do more work for free.  The matter has been resolved.

    Customer Answer

    Date: 03/28/2025

    Better Business Bureau:

    I have reviewed the business' response regarding complaint ID ******** and am satisfied with this resolution. 
     
    Sincerely,

    ***** ****

  • Initial Complaint

    Date:02/13/2024

    Type:Product Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hunter Tree Service did a cutting of the trees on 01/12/2024 the storm hit on 01/11/2024. I was told that he was sending the bill to ****************** ********************* from the insurance company found and called him and informed me that he was coming. He arrived and introduced him self as *****. he cut the trees. he was to send the bill into Insurance damage adjuster. ***** comes back into my house after he cut the trees down and informs me that I need to pay $300.00 at first and then he says $400.00 for the fuel because he drove here that day. His bill was sent in to the insurance company in the amount of $6000.00 and ***** told me not to tell the insurance company. I informed the insurance company. ***************** put the check in my name and I cashed the check and I received a certified check from the bank. That Saturday ***** from Hunters Tree Service arrived at my house and he became pushy. I paid him the $6000.00 and he did not refund me the $400.00 that I had paid out of pocket. I would like to be refunded the $400.00 because ***** was not suppose to collect from me and the insurance.

    Customer Answer

    Date: 02/22/2024

    Here are copies for you.

    Business Response

    Date: 04/04/2024

    At this point I am having to contact a lawyer for this situation.

    Customer Answer

    Date: 04/08/2024

    Complaint: 21287804

    I am rejecting this response because: Hunter Tree Service did the work incorrectly. Hunter Tree Service damaged my bedroom. Hunter Tree Service was not to cut the trees in the way they did and where they were cut. 



    Sincerely,

    *************************

    Business Response

    Date: 04/09/2024

    This is a false accusation 

    The three trees that were on her house is what messed up her roof 

    She's just mad because she got charged a contract 

    Then made 2 false police reports 

    We have photographic evidence supporting our work and that her false accusations aren't true

    Customer Answer

    Date: 04/15/2024

    Complaint: 21287804

    I am rejecting this response because: He has not refunded me the money. They were to only trim the trees and not cut them down completely. He caused 50k in damage. 



    Sincerely,

    *************************

Hunter's Tree Service LLC is NOT a BBB Accredited Business.

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