We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Repairs

Morris AutoBody

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/27/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Early in February 2024, I brought my car to Morris Autobody in *********, **. I had bought it from someone else who had wrecked it, and they said over time they would fix it with how we paid in. They said that they would fix and paint my car initially. They went as far as I pulled the core support forward and fixed the fender -quote. Before I needed to buy a bumper which took awhile. We had bought old parts because he told me he couldnt get any. Which is, what I should have known? A lie. We paid over $1000 and I never got a receipt for it. I guess it was never put in. I bought a bumper in summer of 2024 and then he received it and had the green light to finish the job. I wasnt the primary communicator, but I told my, now ex that I could even pay him even more to get started sooner. It went from next friday, to not awhile, to NEVER, come get your car. He failed to tell me he let my battery die, which required me to buy a $75 battery charger to let it charge for 3 days. Then, on top of it, he let his buddys roll into my car and broke my other headlight and failed to tell me, hoping I wouldnt notice or something. He agreed to pay me for the damages in Nov 2024. Then January 31 I contacted him again requesting the money and he only offered CashApp (I dont have?? What kind of business is this?) He also kept the other headlight I had already purchased, after asking business hours and when I could get it, I was ignored and have not received it back. Im seeking refund for that headlight and repair, the broken headlight, and the battery.

    Business Response

    Date: 03/13/2025

    The battery was charged, no issues with it. I never did business with her, I only communicated with her boyfriend ****** who brought the car in, I informed him the cost would be $500 he only gave me $150 and never came back, I never receive any other monies, the car stayed on my lot for 6 months before she picked it up by a tow truck. the car was drivable, the headlight is still at my shop and she can pick it up. No refund will be provided.

Morris AutoBody is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.