Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Insurance Agency

Thomas Insurance Group

Reviews

Customer Review Ratings

5/5 stars

Average of 57 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromGlenda E

    Date: 07/11/2025

    5 stars

    Glenda E

    Date: 07/11/2025

    Thomas Insurance Group is a fantastic business.They have helped us with our insurance for many years.They are kind and very professional.

    Thomas Insurance Group

    Date: 07/23/2025

    Thank you!!!!
  • Review fromDawn Z

    Date: 06/17/2025

    5 stars

    Dawn Z

    Date: 06/17/2025

    June 17, 2025 Ms. ***** ******* is the commensurate insurance professional: a careful listener, efficient, detail oriented & always willing to go the extra mile. She is an excellent agent who I strongly recommend.Going on to ******** and needing a ******** Supplement Plan, Drug Plan and *************** Plan felt like it would require a lot of decisions; ***** made great suggestions and always patiently answered my many questions.Even though I was pretty certain that a ******** Advantage Plan was not going to be a good option for me, to help satisfy the curiosity of a good friend, ***** put together some plan details and numbers for me to review. The out-of-pocket maximums are quite high where I live. In the midst of being thorough and efficient, ***** is always polite. And her manners and communication skills are exceptional.I cant say enough good things about *****! You will be in good hands when you choose ***** ******* as your agent with The Thomas Insurance Group.

    Thomas Insurance Group

    Date: 06/18/2025

    Thank you for the amazing review!!!!
  • Review fromGeorge S

    Date: 01/30/2025

    5 stars

    George S

    Date: 01/30/2025

    I recently retired and needed help navigating ******** as I moved off of a Company-provided plan and *****. TIG helped greatly with the process finding me comparable coverage through a ******** Supplemental plan at a significant savings to COBRA. TIG took the time to learn about my wife's health challenges (25-year cancer survivor) to ensure that the recommended solution truly fit her and our needs. Every person at TIG with whom I interacted was caring and efficient. I would strongly recommend TIG to ****** seeking health insurance.

    Thomas Insurance Group

    Date: 02/24/2025

    Thanks, ******! We work hard to make sure it's done correctly.
  • Review fromCarol U

    Date: 12/04/2024

    5 stars

    Carol U

    Date: 12/04/2024

    Great company/people to work with on choosing the right plan. Go above & beyond to assist.

    Thomas Insurance Group

    Date: 12/11/2024

    Thank you!!
  • Review fromJoseph D

    Date: 11/30/2024

    5 stars

    Joseph D

    Date: 11/30/2024

    I am impressed with the personal touch TIG provides. ******* spent well over an hour of unhurried conversation with me. He was clear and precise with ******** details and options, but also gives you insight into his upbringing. I'm generally reserved with online companies, but ******* makes you feel like you've got a friend helping you out!

    Thomas Insurance Group

    Date: 12/01/2024

    Thanks, ***! Our clients are more than a policy. It was great getting to know you two.
  • Review fromRichard G

    Date: 11/22/2024

    5 stars

    Richard G

    Date: 11/22/2024

    I highly recommend Thomas Ins. Group! The agent and all of the staff have been great on finding the right insurance that is perfect for me. A+ rating!

    Thomas Insurance Group

    Date: 11/29/2024

    Thanks!! We love to hear when we did an A+ job.
  • Review fromVeva M

    Date: 11/18/2024

    5 stars

    Veva M

    Date: 11/18/2024

    Excellent company, *** to work with for medical insurance. Knowledge staff, prompt replies, saved us money and best of all, no pressure.

    Thomas Insurance Group

    Date: 11/29/2024

    Thanks!!
  • Review fromGreg C

    Date: 11/15/2024

    5 stars

    Greg C

    Date: 11/15/2024

    Theyve been great for us as a source of insurance and guidance thru the ******** mystery tour insurance world. Would have no hesitancy in recommending this group. Thank you!

    Thomas Insurance Group

    Date: 11/29/2024

    Thanks!!
  • Review fromAustin H

    Date: 11/13/2024

    5 stars

    Austin H

    Date: 11/13/2024

    Couldn't have asked for a nicer person to help us with choosing a ******** insurance plan. He took his time & really listened to our needs. Thanks TIG!

    Thomas Insurance Group

    Date: 11/29/2024

    Thanks!!
  • Review fromKipp C

    Date: 10/31/2024

    5 stars

    Kipp C

    Date: 10/31/2024

    Almost made the wrong decision on the renewal of my medical coverage. I'm so glad to have been introduced to TIG! Responsive, informative, and without pressure. Honest and experienced advice that helped my choice in changing plans to a plan that fits my needs. They'll be my first call next time if needing insurance advice, and it should be your first call if you're still unsure what to do.

    Thomas Insurance Group

    Date: 11/01/2024

    Thanks!!!!!!!!!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.