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Business Profile

Hobby Supplies

Twirling Pro LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hobby Supplies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/14/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a backpack from Twirling Pro LLC on July 9, 2023 - receipt attached. I requested an update as to when I could expect the bag in August and was told the bags were being shipped from overseas and it would take a few more weeks. I followed up again in September and was told the same. In October, I was told I would receive an update Friday or Monday. I did not receive the update. I reached out again a few days ago but have not received a response. I am also unable to access my order on the website as the website has been disabled. All communications are attached here. This seller is currently active on ******** and Etsy.

    Business Response

    Date: 01/02/2024

    To Whom It May ***************** have verified that we are not the registered agent for the company addressed in the enclosed documents and are therefore returning them to you.  If you have any questions, please call us at **************.

    Please note that ************* ******************* **** (****) is wholly owned subsidiary of ************** **** (LegalZoom).

    Sincerely,

    Your LegalZoom Team

Twirling Pro LLC is NOT a BBB Accredited Business.

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