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Business Profile

Baby Accessories

Cotton Babies

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Baby Accessories.

Reviews

This profile includes reviews for Cotton Babies's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Cotton Babies has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Cotton Babies

      PO Box 630 Chesterfield, MO 63006-0630

    • Cotton Babies

      3728 Market St Ste 230 Fl 2 Saint Louis, MO 63110-1206

    • Cotton Babies

      1200 Town and Country Crossing Dr Town and Country, MO 63017-0605

    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • MK S

      Date: 02/27/2024

      I placed an order on 11/8/2023. The website said there was an 8-10 week shipping time. After the 8-10 week period, I began to email customer service to request an update on the order. I never received a response. On 1/15/24, I filed a fraudulent charge with my credit card company as I never heard back or received my order. On 2/27/24, I received an automated email from this company that my diapers had shipped. That is over 15 weeks since I placed the order with zero communication from this company. I spent over $800 on diapers that I can no longer use or return. I will never ever do business with this company again a complete scam and rip off.

    • Joy P

      Date: 08/18/2022

      Joy P

      Date: 08/18/2022

      I ordered $300 worth of diapers on May 12th and have not received any information in regard to the shipment or delivery of the order. The company said that the shipment of supplies was delayed and I should get them by the end of July or early August. I emailed them this week 8/15 and asked where my order was and that I clearly wanted a refund. They have yet to email me back or refund my money. SCAM! Absolutely ridiculous. THEFT!

      Cotton Babies

      Date: 08/19/2022

      The customer's complaint was resolved with the requested refund by the end of the business day following her prior evening email.

    Cotton Babies is NOT a BBB Accredited Business.

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