Reviews
Customer Review Ratings
Average of 25 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromCarolyn S
Date: 11/16/2022
5 starsCarolyn S
Date: 11/16/2022
Stratum installed a sump pump in my finished basement. I was a little anxious about the mess they would be making inside my home but I am extremely happy with the final product. They were so knowledgable about the process and **** and ****** were very patient with my many, many questions. The crew that installed the sump pump was very kind, considerate and professional. It is a very labor intensive job and the crew worked really hard. I was so impressed in particular with how hard **** worked. *** the supervisor stayed on top of the project from beginning to end. I highly recommend Stratum if you are in the need of waterproofing your home. They did a super clean, professional job.
Stratum Structural Systems, LLC
Date: 11/17/2022
Thank you *******. Very kind words from you and we certainly appreciate your feedback.Review fromRita B
Date: 11/02/2022
5 starsRita B
Date: 11/02/2022
I am so pleased to be able to write a review for Stratum Structural Systems. In September of 2021, my 5-year old Vatterott built new home was found to have a garage wall that was sliding down a slight hill. After months of collecting bids, in April of 2022, I selected the wrong company, High and Dry. In September, 2022 they arrived to begin the job, worked one-and-a- half days and walked out, saying the job was too hard and leaving 5 tons of freshly-dug dirt piled high in my backyard.
Luckily a dear friend referred me to Stratum Structural Systems, ************. The very day I called them to explain my plight, Tim Meyer from Stratum arrived. The next day **** ****, Stratum owner, came to look at the situation and was concerned about the amount of soil removed from the foundation. On October 11, 2022, Stratum came to replace the soil. On the 24th of October, 2022 they came and completed the repair in one day.
I am so happy to thank Nick for his leadership and hard work. He was great. ****, ** and ***** were also integral members of the repair team. Together they made sure the job was completed exactly and carefully. I am so grateful they were available to work on this project.
Stratum took on an abandoned operation and turned it into a successfully completed one. Thank you.Stratum Structural Systems, LLC
Date: 11/07/2022
Thank you ****. Your situation was a bit unique and certainly stressful Im sure, but we are happy to have stepped in to repair the garage. We are grateful that you were open to our repair suggestions as well as repairing other possible mitigating contributors. All of the team members mentioned are valuable to our organization. Thank youReview fromDaniel S
Date: 10/19/2022
5 starsExcellent team! Excellent work!!! Would hire again without a doubt.Review fromJeanne F
Date: 10/12/2022
5 starsJeanne F
Date: 10/12/2022
I initially called Stratum for an estimate to improve my egress window and well after my basement flooded. ***** urged me not to panic and advised I didnt need to do the expensive work I was contemplating. I did have Stratum fill with epoxy one crack in my foundation wall. ***** did that work and was friendly, professional and neat. I was impressed with Stratums honesty, customer service and quality of work. I would definitely call on them again for foundation or egress issues. Highly recommend!Stratum Structural Systems, LLC
Date: 10/16/2022
Thank you ******. We appreciate you taking the time to share your Stratum experience.Review fromDiane F
Date: 09/16/2022
5 starsDiane F
Date: 09/16/2022
**** and **** did any excellent job. They were very courteous and respectful of the property. We would highly recommend Stratum for your projects.Stratum Structural Systems, LLC
Date: 09/17/2022
Thank you *****!We appreciate your feedback and your appreciation for our crew. **** and **** are valued members of the Stratum family!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.