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Business Profile

Healthcare Management

Diagnostic Imaging Associates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Healthcare Management.

Complaints

This profile includes complaints for Diagnostic Imaging Associates's headquarters and its corporate-owned locations. To view all corporate locations, see

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Diagnostic Imaging Associates has 2 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/14/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      **** received on 2/19/24 for $17.51. Was given a web address that does not work. *****************************. Was given a number to call to pay ************. Does not work. Want to pay with FSA. Statement plainly states: NEVER include credit card information in the mail. I want to pay the bill with FSA. The company's website does not work. The phone number does not work. I cannot mail the payment with my FSA card via ***** I want the company to contact me so I CAN PAY MY BILL. Many thanks

    • Initial Complaint

      Date:11/30/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Similar to the other complaints listed here, I was just contacted by an unprofessional and borderline fraudulent sounding "debt collector" as a result of a small bill (< $70) claimed by Diagnostic Imaging Associates, **** in regards to an MRI that I had already paid over $1,000 for to two different providers with legitimate bills and billing departments which were clearly stated and sent to my home. This call was the first time I had heard anything involving another bill from a third "provider" (St. Lukes and Center for Diagnostic Imaging were the two legitimate parties in question) regarding the same MRI and it was coming from a "debt collector" with a seemingly impossible to find online presence, aside from the rogue call.I have no bills from Diagnostic Imaging Associates and no prior contact from them or from this collection agency and I have been told that my credit is at stake. The entire ecosystem of how patients (aka customers) are billed in the health system is a total joke but this is much worse and far more unprofessional than the legitimate health providers. It is impossible to find any information regarding this "business" online or any sort of portal (not that I was given any information or pre-existing knowledge that I would be billed by this entity anyways) to pay the rogue bill.

    • Initial Complaint

      Date:07/19/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was just checking my credit report and this piped up as being collections for $138. I have not been there for a very long time and it just showed up on my credit report. I have not received any bills, or collection calls. Bad business practices

    Diagnostic Imaging Associates is NOT a BBB Accredited Business.

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