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Business Profile

Talent Agencies

John Casablancas Modeling & Career Center

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:12/28/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We were charged $2640.00 in order to just look at the contract for our child. We were TOLD that we wouldn't be charged, we would have 3 days to review, and if we didn't want to sign, simply notify the agents we met with, and nothing would be charged.However, we were charged on the day the contract was downloaded. We called the next day, stating we didn't want to sign and were going a different direction, and we were told that we WOULD be refunded, but it would take up to 30 days.That was on 11/22/22. Not only have we not seen ANY refund of the $2640, they don't even have the courtesy to return any texts or emails, anymore. I am therefore concerned that we will not be seeing our funds or any resolution, given their lack of communication at this point.

John Casablancas Modeling & Career Center is NOT a BBB Accredited Business.

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