Complaints
Customer Complaints Summary
- 1 complaint in the last 3 years.
- 0 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:03/08/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On Wednesday March 6 2024. Tmac solid waist smashed the dumpster into my fence after dumping it. They left the dumpster laying on it's back pushing the fence over causing my gate not to shut correctly. I called their office and informed them about the situation, they have done nothing to fix it or even stand the dumpster up. It will take a couple hundred dollars to get someone out here to fix it.
Business Response
Date: 03/08/2024
BBB,
************** called after this incident and spoke to our Route Supervisor ********************* and was very rude and unwilling to be understanding of the
situation. Before calling **************, DJ called the driver that was on that route and asked him if he recalled leaving the container in the
condition it was in and the driver did not recall leaving it in that manner. So when DJ called Mr. ***** about the situation and explained
to him that we would not intentionally leave the container in that fashion, he was not understanding. As of today (03/08/2024) we have
gone back to this location and stood the container back up in its original location. The "so called" gate he claims that will cost $200.00 in
repairs is more or less chicken wire that he has stretched across his driveway. I would be willing to bet there is not $200.00 of total material
in the fence/gate total.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.