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Business Profile

Liquor Store

Loop Liquor & Convenience Store

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Liquor Store.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/29/2022

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made a purchase the other day at this location and my total amount 7.35 and I paid with a 10 dollar bill. I was given .60 cents back. I know I was owed 2.05 since he gave me .60 back. I asked for a receipt and ****** stated the machine was broke that prints out the receipt. The owner stated "do you think I need your money, and I stated you shorted me out of my change. I thought about all the times that he probably short changed me and now I am just catching. I did not want to argue I just let it go. Then I say the transaction between ****** and the gentleman behind me that was making a purchase and he short changed that gentleman. I went home and thought about what had happened. I would like to be refund my 2.05 that is owed to me.

    Business Response

    Date: 01/09/2023

    I tried to explain the situation to the customer. She was yelling and mad. I told her to come back to the store and we can resolve the problem.

Loop Liquor & Convenience Store is NOT a BBB Accredited Business.

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