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Business Profile

Manufactured Homes Sales

Cedar Creek Homes

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Manufactured Homes Sales.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/26/2025

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a mobile home from the business in August 2024, and I told that they would repair dry wall cracks from the moving, as part of the contract, and I have tried to contact them a number of times, with no return phone calls, and the few times that I have spoken with the office manager, owner and salesman they have told me that someone would come out, but it has not happened and we are now 6 months in. I just want them to complete the work as stipulated in the contract.

    Business Response

    Date: 04/08/2025

    We have spoken several times with the customer and have informed them that this issue needs to be repaired by the manufacturer. We have stayed in contact with the manufacturer concerning this issue to get an *** on repairs. We have been out to the customers home several times to repair other unrelated issues.

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