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Business Profile

Medical Marijuana Dispensaries

3Fifteen Primo Cannabis

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Marijuana Dispensaries.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/06/2023

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    When in there today and purchased 1/8 of cannabis. I opened up after I left the store and there was only a few pieces of cannabis the size of a gnat. I returned back to the store I told someone what happened and they went and got the manager. She took us in the back to talk and basically said that there was nothing that she could do. She stated that there was bud in there and that we took the cannabis out and returned to the store to try to get free weed. I have spent a a lot of money at this store I would not need to do something like that. I would like a refund in the amount of $40.00.

    Business Response

    Date: 09/25/2023

    ****, I'm sorry for the negative experience that you had in the store with the product that you purchased and had concerns about. I will be more than happy to refund the purchase price of the product in question. ********** will attempt to personally resolve this issue as quickly as possible and personally reach out to you. 

    Customer Answer

    Date: 09/25/2023

    The matter has been resolved 

    Customer Answer

    Date: 09/26/2023

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *************************

3Fifteen Primo Cannabis is NOT a BBB Accredited Business.

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