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Business Profile

Radon Testing

Mid Missouri Radon Solutions

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:04/03/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 3-17-25 I paid $175 do do Radon testing on my home. However, it was difficult to get the business to drop off the equipment to run the test, they told me they thought they could get their equipment back from another home and could not, so then they kept delay g dropping off and setting up equipment. Finally they came to the home to set up equipment and they were a day late kicking g up the equipment. The vendor would not pick up the equipment on the agreed date at the end of the 48 hrs. I waited for my report and asked for it via email from Vendor. I never was told my results of my Radon testing and never got an official report from vendor. The vendor kept asking me who is this what is your address. I would like my money returned for services not rendered.

    Customer Answer

    Date: 04/03/2025

    Vendor sent me report this morning. Thank you. I dont need a refund.

Mid Missouri Radon Solutions is NOT a BBB Accredited Business.

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