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Business Profile

Asphalt Repair

Hartnett Asphalt

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Asphalt Repair.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/28/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hartnett Asphalt LLC charge me ******** Dollar to put down asphalt driveway for me, he did not finish and said he would come back in the summer, and finish the job, after talking with him the other day, he wanted more money for the job he did not finish, he left a hole in my back yard with his machine, I wounder why people act like this we pay him for his work, and we would like for our money back, he plan on playing game, we hope legal action will not play a part.

  • Initial Complaint

    Date:10/23/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The services happened on 7.9.2022 and he came to put a square of asphalt at the end of the driveway at the street part. He came down with his sister and he told me to wait 2-3 days. He said when I drive over it to let him know if it was uneven. It was and I called him immediately and from this point on he keeps saying he is coming back to correct it. He has not shown up. My daughter called him and said I paid you cash money and we want it leveled out. I am done with the promises. I want a refund.

    Customer Answer

    Date: 10/23/2023

    I would like it to be none Iam a senior citizen living on a low income. I feel like I was taken advantage of. I have pictures. I have all the text he sent me I would like for him to come down and finish the work or refund me my money so I can have someone else do the project he even left all his cones here promising that h*** come back

    Customer Answer

    Date: 10/31/2023

    Yesterday the business contacted me by text, cussing and threatening me. He said he is not a part of the BBB, I will not get a refund, and told me not to contact them again. 

Hartnett Asphalt is NOT a BBB Accredited Business.

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