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Business Profile

Mobile Home Foundations

K&L Mobile Home Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobile Home Foundations.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/25/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 09/12/2022 ********************* (K&L Mobile Home Service) agreed to move my mobile home from *********, ** to *****************. He agreed to do this by or around 11/12/2022 for a total of $3000. I gave him $1000 cash down and was going to pay the remaining $2000 after my home was moved. ************* never attempted to move my home... He wouldn't stay in touch with me, I always had to call him and he would always say "it's to wet to move the mobile home." In April 2023 it became apparent that ************* had no intentions of keeping his agreement with me so I finally asked for a refund of $1000 which ************** agreed to do but again he never contacted me, I had to do all the contacting. I finally sent a certified letter to ************** asking him to contact me by May 18, 2023 for my refund or I would start legal action. ************* called me on May 18, ******************************* a check and he wondered why I never cashed it.. I informed ************* that I never received a check. He said that he would have his accountant write me another check. I asked ************** to have it sent certified or I could meet his accountant to pick the check up. ************* agreed and said that he would call me that evening but I never heard from him. I called him and there was no answer. To this day I have not heard back from *************, have not received a refund and my home as not been moved. I would like my $1000 back from ************** immediately or I am still willing to pay him the other $2000 to move my mobile home immediately. If not I will have to proceed to small claims court.

K&L Mobile Home Service is NOT a BBB Accredited Business.

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