We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Games

Papaya Gaming

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Games.

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Kim M

    Date: 04/11/2024

    Kim M

    Date: 04/11/2024

    This is a scam company, and they are only after consumers' hard earned money. Beware of this company, they do not operate in a legit manner. They automatically withdraw money from your account without your authorization and automatically enroll you in autopay without your consent. I had to dispute two unauthorized charges with PayPal customer service from this company. PayPal customer service also informed me that this company had set up autopay on my account, which I never authorized, and that is fraudulent. PayPal canceled the autopay and said they would work with this company to refund those two unauthorized transactions. Stay clear of this company. If I could give zero stars, I would. They also have many negative reviews on the internet.

    Papaya Gaming

    Date: 04/17/2024

    We want to clarify that customers are not required to make in-game purchases in order to play and can enjoy playing in our free tournaments. Our game also offers more advanced and challenging tournaments for cash, which requires funding their game account. Note that we do not offer a subscription or recurring charge option, and each purchase must be submitted in the application. Our customersupport teams are ready to assist with any questions or concerns. In this matter, we can confirm that the funds were returned to the customer.

  • Paula G

    Date: 03/07/2024

    I was charged $75 for some gaming app. It was an unauthorized charge.

  • Delicia S

    Date: 12/26/2023

    It is a swindling company. I decided to download the game. The arrows in the beginning of the game have you push whatever button they are learning you what to push to play the game. At the same time you are getting charged $10.00 to start without knowing or realizing it and another $15.00 few minutes later when you catch on. You can't even delete your account with them on the app game. They are doing automatic payments to have to also fight to remove. Do not download this game. Stay away as far as you can. I am now trying to stop payments with my paypal account. Run far away as you can.

Papaya Gaming is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.