Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

New Car Dealers

Pettus Ford Desoto

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromWilliam M

    Date: 12/04/2023

    1 star
    Took my vehicle here for diagnostics wasted $200 all they did was the same thing OReilly did and then they lied about. It have talked to the owner and the person that runs the Saint ********************************* locations and still nothing has been done at either locations to fix my vehicle, which only a **** dealership can do because nobody can work on 10 speed automatic transmissions if that is the issue since Ive been told 20 different stories about my truck from both locations
  • Review fromDana W

    Date: 07/20/2023

    1 star
    Inquired about a vehicle online. Emailed back and forth and agreed upon price that was advertised online. I even confirmed this in an email. When they sent the bill of sale, almost $7000 was added on. When I questioned this, I was told that I didn't qualify for some of the incentives. I again said that I had an email confirming the final price. They did come back stating they would honor that price, but that the vehicle I wanted just sold and is no longer available. They gave three other color choices to choose from, which I didn't want. I found a vehicle that I did like which was $21 higher than the list price of the other that I wanted, and told them I was interested in that one and would pay the difference. His response was that they just sold that one too. Terrible customer service.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.